Sales Policy of Ogtopix
Effective Date: January 10, 2025
Address: 5 Crown St, Morpeth NE61 1UL, UK
Phone: 077 2646 9689
Email: ogtopix@gmail.com
At Ogtopix, we are committed to providing our customers with an exceptional shopping experience. This Sales Policy outlines the terms and conditions related to the sale of products on our website.
1. Product Availability
All products are subject to availability. While we make every effort to keep our website updated with accurate stock information, occasionally, certain items may be out of stock or discontinued. If an item is unavailable after you have placed an order, we will notify you and provide alternative options or issue a full refund if necessary.
2. Pricing
All prices listed on our website are in British Pounds (GBP) and are subject to change without notice. Prices are final at the time of checkout. While we make every effort to ensure that prices and product details are accurate, errors may occasionally occur. If a pricing error is found in your order, we will notify you before proceeding with the order. You will have the option to confirm the purchase at the correct price or cancel the order.
3. Order Confirmation
Once you place an order, you will receive an order confirmation email, detailing the items purchased, the total price, and the estimated delivery time. Please review the order carefully and ensure all details are correct. If there are any issues or discrepancies, please contact us immediately at ogtopix@gmail.com.
4. Payment
We accept various payment methods, including credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other payment options available at checkout. Payments will be processed securely, and the total amount will be charged to your chosen payment method at the time of purchase.
5. Discounts and Promotions
From time to time, we may offer discounts, promotions, or special offers. These may be subject to specific terms, such as a minimum order value, expiration dates, or restrictions on certain products. Discounts and promotional offers cannot be combined with other offers, unless explicitly stated. All offers are valid while supplies last and may be withdrawn at any time without notice.
6. Sales Tax
Sales tax (if applicable) will be added to your order total during checkout, based on the laws and regulations of your location. The applicable tax will be calculated and displayed before you complete your purchase.
7. Shipping and Delivery
Shipping costs are calculated during checkout, based on the shipping method and delivery address. We strive to ship orders promptly, but please note that delivery times may vary based on location, shipping method, and external factors (e.g., customs delays). For more details, please refer to our Shipping Policy.
8. Order Cancellations
Once an order is placed, it is processed immediately to ensure swift fulfillment. If you wish to cancel an order, please contact us as soon as possible at ogtopix@gmail.com or call 077 2646 9689. If the order has not yet been shipped, we will cancel the order and issue a full refund. Once an order is shipped, we are unable to cancel it, but you can return the item(s) following our Refund and Returns Policy.
9. Refunds and Returns
We want you to be fully satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy. Please refer to our Refund and Returns Policy for specific instructions on how to return items and request refunds or exchanges.
10. Defective or Damaged Products
If you receive a defective or damaged product, please contact us immediately at ogtopix@gmail.com or 077 2646 9689. We will arrange for a replacement or refund, as per our Refund and Returns Policy. You may be asked to provide photos or other evidence of the issue.
11. Limitations of Liability
Our liability is limited to the total purchase price of the products in question. We are not liable for any indirect, incidental, special, or consequential damages arising from the sale or use of our products.
12. Changes to Sales Policy
We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with the updated effective date. We recommend that you review this policy periodically to stay informed about any changes.
13. Contact Us
If you have any questions or concerns regarding our Sales Policy, please don’t hesitate to contact us:
Address: 5 Crown St, Morpeth NE61 1UL, UK
Phone: 077 2646 9689
Email: ogtopix@gmail.com
Thank you for choosing Ogtopix. We appreciate your business and are committed to providing excellent service and high-quality products.